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    What products are you interested?
    May I know the power and input voltage ?
    Motor information
    What is the load/Machine after the motor?
    What is the function do you require ?
    So nice if you share any image with us.such as motors, machine, controi paneldrawing ,thanks in advance
    Glad to see you. Please advise the following info, then we can provide available products for you.
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    Home » Service&Support » Warranty
    Warranty
    Quality Warranty
    Within the warranty period, if a product is damaged due to a quality issue, we will provide replacement parts free of charge. However, this warranty does not cover damage resulting from improper or incorrect operation. In such cases, the user is responsible for purchasing replacement parts for repair.

    We offer an extended 16-month warranty and provide 24/7 online technical support.

    16-Month Warranty
    24/7 Online Technical Support.
    Warranty Terms & Conditions:
    • For products with a verifiable purchase date, the warranty period is 16 months from the date of purchase.
    • If the purchase date cannot be verified, the warranty period is 18 months from the manufacturer’s shipping date.
    • Beyond the warranty period, we offer lifetime paid repair services for all our inverters, regardless of when or where they are used.
    Warranty Exclusions
    This warranty does not cover damage caused by the following:
    • Operation contrary to the user manual.
      01
    • Operation exceeding the inverter’s standard and technical specifications.
      02
    • Natural disasters such as fire, flood, or abnormal voltage.
      03
    • Unauthorized self-repair or modification.
      04
    • Damage due to harsh environmental conditions leading to inverter aging or failure.
      05
    • Inability to identify the inverter’s label, trademark, or manufacturing date.
      06
    • Improper transportation or storage after purchase.
      07
    • Failure to provide an objective and practical description of the installation, wiring, operation, and maintenance conditions.
      08
    General Terms
    Return, replacement, or repair services will only be provided upon return of the product to our company. These services will only be processed after verification of warranty coverage and determination of responsibility.
    01
    Return of the product to our company
    02
    Verification of warranty coverage and determination of responsibility.
    03
    Return, replacement, or repair services
    Our company’s liability for product quality issues or accidents is limited to the terms stated above. For extended coverage, we recommend obtaining additional insurance from an insurance provider.

    Service & Support

    Please contact our professional technical engineers, We will do our best to serve you

    Service Hotline
    400-000-000
    Email
    sales@pquangroup.com
    Wechat

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